Welcome to velorabag.com, the official online store of VELORABAG – GHANA. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing or using the site, you agree to comply with the terms outlined below. Please read them carefully before making a purchase.

1. Eligibility & use of website
By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. You agree to use the site only for lawful purposes and not for any fraudulent or harmful activity.

2. Products & availability
We strive to provide accurate descriptions and images of all everyday bags, trendy & statement bags, and travel and utility bags featured on our website. However, availability may change, and we reserve the right to discontinue or update products at any time without notice.

3. Orders & payments

  • All prices are listed in Ghanaian Cedis (GHS) and include applicable taxes unless stated otherwise.
  • Orders are confirmed only after successful payment via our secure payment gateway.
  • We reserve the right to refuse or cancel any order due to errors in pricing, stock availability, or suspected fraud.

4. Shipping & delivery
Orders are processed within the stated timelines and delivered using reliable courier partners. Shipping fees, estimated delivery times, and tracking details will be provided at checkout. Please refer to our Shipping Policy for more details.

5. Returns & exchanges
If you’re not satisfied with your purchase, you may return or exchange eligible items according to our Return Policy. Returned items must be unused, in original packaging, and returned within the designated return window.

6. Intellectual property
All content on this website — including images, logos, designs, product names, and text — is the property of VELORABAG – GHANA and protected by intellectual property laws. No part of this site may be copied, modified, or reused without written permission.

7. Limitation of liability
VELORABAG is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Use of our products is at your own discretion and risk.

8. Privacy
We value your privacy and handle your personal data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as described therein.

9. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately upon publication. Continued use of the site indicates your acceptance of the updated terms.

10. Governing law
These Terms and Conditions are governed by the laws of the Republic of Ghana. Any disputes arising under or in connection with these terms shall be resolved in the courts of Ghana.

11. Contact information
For any questions, feedback, or concerns regarding these Terms and Conditions, please contact us at:
Email: support@velorabag.com